At Mitzvah Manager, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Gemach management service.
Information We Collect
Account Information
When you create an account with Mitzvah Manager, we collect:
- Name and email address
- Organization or Gemach name
- Login credentials (password is encrypted and never stored in plain text)
- Contact information for billing purposes
Gemach Data
To provide our services, we store the data you enter into the system:
- Lender information (names, contact details, contribution amounts)
- Borrower information (names, contact details, loan amounts)
- Transaction records (contributions, loans, payments)
- Notes and other information you choose to record
Usage Data
We automatically collect certain information when you access the service:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage patterns (features used, time spent)
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Mitzvah Manager service
- Process your transactions and manage your account
- Communicate with you about your account, updates, and support
- Improve and develop new features for our service
- Ensure security and prevent fraud
- Comply with legal obligations
How We Protect Your Information
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit (TLS/SSL) and at rest
- Access Controls: Only authorized personnel can access systems
- Regular Backups: Your data is backed up regularly to prevent loss
- Secure Infrastructure: We use trusted cloud providers with robust security
- Monitoring: We monitor for suspicious activity and security threats
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: Trusted third parties who help us operate our service (hosting, payment processing) under strict confidentiality agreements
- Legal Requirements: If required by law, court order, or government regulation
- Protection of Rights: To protect our rights, property, or safety, or that of our users
- With Your Consent: When you explicitly authorize us to share information
Your Rights
You have the right to:
- Access: Request a copy of the data we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Export: Request an export of your data in a portable format
- Withdraw Consent: Withdraw consent for optional data processing
To exercise these rights, please contact us using the information below.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your data within 90 days, unless we are required to retain it for legal or legitimate business purposes.
Cookies
We use essential cookies to operate the service (such as keeping you logged in). We do not use tracking cookies or share data with advertising networks.
Children's Privacy
Mitzvah Manager is not intended for use by individuals under the age of 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
This privacy policy is designed to be clear and understandable. If you have any questions about any section, please don't hesitate to reach out — we're happy to explain.