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Yes, absolutely. Your data is encrypted both in transit and at rest using industry-standard encryption. We perform regular backups to ensure nothing is ever lost. Only authorized users with valid login credentials can access your Gemach data. We take the security of your financial information very seriously.
Yes! You can invite additional administrators to help manage your fund. Each person gets their own login credentials, so you can see who made what changes. This is perfect for organizations with multiple people involved in Gemach operations, or if you want to share management responsibilities.
That's exactly why the setup fee exists. We don't just hand you software and expect you to figure it out. We'll migrate your existing data, configure everything for your specific needs, and provide personal training until you feel completely confident. If you can use email and basic spreadsheets, you can use Mitzvah Manager. And we're always here to help if you get stuck.
Absolutely. During the setup process, we'll migrate all your existing lender and borrower data from your spreadsheets into Mitzvah Manager. We handle the heavy lifting so you don't have to manually re-enter everything. Your historical data will be preserved and organized properly in the new system.
The $50/month fee includes full access to all features — dashboard, lender management, loan tracking, transaction history, and reporting. It also covers automatic updates and improvements (you'll always have the latest version), secure data backups, and ongoing support when you need help. There are no hidden fees or surprise charges.
Most Gemachs are up and running within 1-2 weeks. This includes our initial call to understand your needs, migrating your existing data, configuring the system, and training you and your team. The exact timeline depends on the complexity of your existing data and your schedule availability.
Yes! Mitzvah Manager is fully responsive and works beautifully on phones, tablets, and computers. You can check your fund status, record transactions, and manage your Gemach from anywhere. There's no app to download — just log in from any web browser.
We're here for you. Ongoing support is included in your monthly fee. If you have questions, run into issues, or just need guidance, you can reach out to us anytime. We typically respond within 30 minutes, and we're happy to jump on a call if needed.
We'd love to hear from you. Schedule a demo and we'll answer all your questions personally.